FAQ

Can I request customization?

Since our made-to-order items are hand crafted, we gladly accept customizations. We can change fabric colors, trim colors, make fit adjustments or add rhinestones to any style. Please email us with customization request at shop@mulamozza.com

How long is shipping?

We ship all orders via USPS First Class or Priority Mail. Average shipping time is typically 3-5 business days. Please note that made-to-order items require 3-7 business days for processing before they are shipped. This processing time is separate from the shipping time.

I need my order expedited.

If you need your order asap, please choose the express shipping option at checkout. Express items are shipped out within 1-2 business days. Please note express shipping may not be availible at all times due to high order volumes. If express shipping is unavailable at checkout your welcome to email us at shop@mulamozza.com to see if we can accommodate your request.

Can I order wholesale?

Currently, wholesale is not available. We are working on offering wholesale packages in the near future. Stay tuned for updates!

Refunds/ Exchanges?

No refunds, returns or exchanges.