Shipping policy
Shipping Information
All items are shipped via USPS First Class Mail or USPS Priority Mail. Please note that processing time is not the same as shipping time.
- USPS First Class Mail: Average shipping time is 3-5 business days.
- USPS Priority Mail: Average shipping time is 2-3 business days.
- USPS Priority Mail Express: Average shipping time is 1-2 business days.
For security and fraud prevention, orders totaling $300 or more may require a signature upon delivery. This ensures your package is delivered safely and helps protect both you and our business from loss, theft, or unauthorized claims. If you are unavailable at the time of delivery, your carrier may leave a notice with instructions for redelivery or pickup.
Once your order has been shipped, delivery times are estimates only and may vary due to carrier delays, weather conditions, or high-volume seasons.
Mula Mozza is not responsible for late shipments or delays caused by the shipping carrier. Customers are responsible for providing the correct shipping address at checkout. We are not responsible for lost or misdelivered packages due to incorrect addresses.
Processing Times
- Ready-to-Wear items: 2-3 business days.
- Made to Order items: 5-10 business days.
Business days do not include weekends or holidays.
As all pieces are handmade in-house, this timeframe is an estimate and may vary. During periods of high order volume, production times may be extended beyond the standard timeframe.